Donate Today and Support Active Military and Veterans
1. Backup Your Data
Take a moment to backup anything you would like to save such as photos, videos and contacts. This information will be lost when we erase the phone.
3. Erase All Data
If your phone has a SIM card, please remove it prior to donating. Search your make and model for “factory reset”. If you cannot reset your device, don’t worry. We follow Department of Defense standards for wiping hard drives and devices.
4. Print a shipping label
If you are shipping 10 or more phones, print a pre-paid shipping label by clicking the prepaid button below. If you are donating less than 10, please help CPFS by paying for your own shipping with the self-paid label, shipping is our largest expense.
5. Print a Battery Warning Label
6. Package Carefully and Ship
Place the phones flat across the bottom of the box or padded envelope and layer with newspaper or bubblewrap to avoid damage. Affix postage or a prepaid waybill in order for your package to reach us.
Frequently Asked Questions
Yes. If your cell phone has a SIM card, please remove it prior to donating. You can also search the internet for “factory reset” with the specific make and model of your phone to receive instructions on wiping away all personal information.
If you cannot factory reset your device do not worry. Our recycling partner is R2:2013 (Responsible Recycling) and NAID AAA certified (National Association for Information Destruction) and follows the Department of Defense standards for wiping hard drives and devices.
We accept donations of any and all types of cell phones and smartphones from any carrier. Newer, gently-used mobile devices, including smartphones, are preferred; however, proceeds are generated from the recycling of broken and outdated mobile phones as well. Chargers and accessories are welcome but are not necessary to donate. If you have a charger you would like to donate, please keep the original phone and charger together. Please do not send instruction manuals.
We do not accept laptops or computers of any kind. We also do not accept chargers and accessories not in their original packaging.
No. It is a common misunderstanding that Cell Phones For Soldiers sends donated mobile devices directly to deployed troops. Doing so is not a viable option because, first and foremost, cell phones can be security hazards for military members in combat zones. Secondly, the cost of international phone calls using a cell phone is very high, making this option extremely cost prohibitive. Instead, we use the proceeds from the donated phones to send prepaid international calling cards to our troops to use via their approved phones.
We also accept tablets and mp3 players. Chargers and accessories are welcome but are not necessary to donate. If you have a charger you would like to donate, please keep the original phone and charger together. Please do not send instruction manuals.
Please contact Cell Phones For Soldiers directly.