CBS News in Boston recently ran a story about Air Force veteran Jeff Gordon, whose cell phone service provider billed him for service he didn’t use while serving our country abroad.
Jeff learned that Verizon had not received the paperwork he faxed to announce his deployment, and never realized that the suspension didn’t take place until his mortgage company noticed the missed payment on his credit report.
Since the story came to light, Verizon wiped out the bills Jeff and a fellow Air Force veteran were charged, and has now changed its policy to allow service members to suspend their accounts via email, instead of fax, during their deployment.
Even if our troops can’t use their own devices while deployed, we at Cell Phones For Soldiers want to make sure they maintain their important connections with family and loved ones while they’re serving. We take your unwanted cell phones, smartphones, tablets and MP3 players and recycle them for their valuable materials, turning that money into calling cards for our troops. We also accept cash donations.
Between our Minutes that Matter program, which has provided more than 300 million minutes of talk time to our troops, and our Helping Heroes Home program, through which we’ve provided more than 3,000 veterans with emergency grants, Cell Phones For Soldiers is committed to lifting some of the financial burden off our military members.
To donate to Cell Phones For Soldiers, visit our “Get Involved” page. Cell Phones For Soldiers is a 501(c)(3) nonprofit organization.